For Mental Health Emergencies

Crisis Center

The Crisis Center is an area of the Emergency Department reserved for those with serious mental health issues, such as those who have attempted or threatened suicide or who are having a psychotic episode.

Immediate Care for Those in Crisis

Part of our recent Emergency Department expansion, the Crisis Center provides the monitoring and immediate treatment you need. The center cares for you until you can be admitted to the hospital or released.

The Crisis Center Provides:

A Calming and Comforting Setting

The sights and sounds of an emergency room can be stressful under the best circumstances. For those dealing with a mental health emergency, they can be overwhelming and agitating. Having a discrete area with four designated treatment rooms provides a separation from other emergencies to ease stress and help keep you calm.

Immediate Evaluation and Care

The Crisis Center streamlines the process of evaluating and stabilizing mental health patients, to help relieve your suffering and ensure your safety. The team includes psychiatrists, psychiatric nurses and other professionals who are experienced in helping those in crisis.


Monitoring and Safety

The Crisis Center cares for mental health patients until they can be admitted for inpatient care or released. We keep you safe and secure and as comfortable as possible while you are in our care.


Who may need to utilize crisis services:

Those who feel they are unsafe at home, are feeling like harming themselves, or someone else

Those who are facing alcohol dependence and withdrawal symptoms

Those who are affiliated with the Bristol Hospital Counseling Center and are experiencing increased symptoms that require stabilization and/or treatment

Those who have experienced anything they consider a crisis

Those who have experienced any type of abuse or trauma, recent loss, complicated grief, sexual, physical, or emotional abuse and do not feel safe

Compassion and Respect

We understand that people who are in a mental health crisis have a clinical condition. We treat every patient the way we would want our own family to be treated – with compassion, respect and understanding.

News, Advice & Stories

Jul 08, 2021

Rock the Shot: After over 25,000 covid vaccines, still more to go

BRISTOL – State officials Thursday addressed covid variants, the importance of vaccination and vaccination incentives during a press conference at Bristol Hospital. Gov. Ned Lamont and Acting state Commissioner of Connecticut Department of Public Health Dr. Deidre Gifford joined Bristol Health President and CEO Kurt Barwis.

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Apr 23, 2021

Bristol Health lab services on Route 6 moving across the street from current location

Bristol Health on Monday will be moving its Route 6 lab and blood raw services to a location that better fits its growing base of patients.

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Apr 22, 2021

Former NFL quarterback receives vaccine at ESPN clinic, hopes to inspire youths

Former UConn and NFL quarterback Daniel Orlovsky received his first dose of the covid-19 vaccine in Bristol on Thursday -- something local officials are using to target a younger demographic who may be hesitant to get their shot.

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Apr 16, 2021

Bristol Health offering program for those suffering long-term effects of covid-19

A program designed for Bristol Health employees suffering from long-term effects of covid-19, aimed at getting them back to work and again able to perform daily life tasks, is now available to the community.

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Nov 25, 2020

2020 Press Ganey Leading Innovator

Bristol Health has been named a 2020 Leading Innovator by Press Ganey for our overall response to meet our community's needs during the pandemic.

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Sep 16, 2020

Experts Say Routine Medical Care Is Important Amid Pandemic

Andrew Lim, MD, medical director of emergency medicine at Bristol Health, discusses on NBC Connecticut how COVID-19 affected hospital emergency departments across the state and why continuing to receive your routine care is important during the pandemic.

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Jul 15, 2020

Bristol Health earns Silver Recognition from ENA

Bristol Health has become the first healthcare system in the state to earn a Silver Recognition, achieving the feat in the 2020 ExcellenceNorth Alliance (ENA) Baldrige-based Awards and Recognition.

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Jun 19, 2020

Bristol Health Changing The Focus Of Its COVID-19 Specimen Collection

Effective Saturday, June 20, Bristol Health will be converting its COVID-19 specimen collection to a model that concentrates on Bristol Health patients.

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