Cost of Care & Financial Assistance

It is the policy of Bristol Hospital and Health Care Group, Inc. DBA Bristol Health, to provide financial assistance to eligible patients who have difficulty paying for emergency and other medically necessary health care services.

Financial Assistance Policy at Bristol Health

Regardless of eligibility for such financial assistance, Bristol Health will provide care, without discrimination and without regard to payor source, for emergency medical conditions in accordance with EMTALA and Bristol Health's emergency medical treatment policy.

This policy applies to Bristol Hospital and the following affiliates: Bristol Hospital Multi-Specialty Group, Bristol Hospital EMS LLC, Bristol Health Inc. DBA Ingraham Manor and Bristol Homecare and Hospice Agency, Inc.

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Eligibility Requirements and Assistance Offered

Financial assistance and discounts are available for emergency or other medically necessary services provided by Bristol Health. This policy is designed to provide the appropriate level of financial assistance to the greatest number of eligible patients who are truly in need while at the same time ensuring that Bristol Health has the resources available to serve its community.

Patient Price Estimator Tool

Uninsured

Application Process

To be considered for financial assistance, the patient must complete a Financial Assistance Application and provide certain financial information and other documentation that may be requested for determination of eligibility under the FAP.

Bristol Health will attempt to assist all patients registered as “self-pay” with identifying and securing coverage, and/or establishing a payment plan for amounts determined to be a patient responsibility prior to receipt of medically necessary health care services and will provide any self-pay patients who may not be able to secure coverage or pay for the service with information about the FAP and the application process.

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More Information

Elevate Patient Financial Solutions

Elevate Patient Financial Solutions has partnered with hospitals for more than 40 years to provide advocacy for patients that is centered on you as an individual. We realize that we work within a sensitive crossroads of social, medical and financial issues. We are committed to working with you and helping you get the benefits you need.

Our patient-focused approach finds appropriate assistance to help people across the United States find sources that will pay for their medical bills – at no cost to them. We will do all that we can to ensure that you receive the assistance that you deserve.

Elevate can help you with:

Understanding if you may qualify for programs to assist with your medical bills, such as Medicaid, Apply for programs if a qualifying program is identified,
Communicate with the county/state agencies through which you apply,
Gather all necessary paperwork, and,
Follow submitted applications until a determination is made or other resolution is achieved.
Please call 860.996.8200, or visit us at ElevatePFS.com for questions, or additional information.

Information Requests

If you have an upcoming procedure or diagnostic service that has been scheduled with Bristol Health, you may request further information about our cost and quality. An estimate of what the allowable amount is for your scheduled service can be provided to you within 3 business days. Please contact the following number for further information: 860-585-3035

Financial Counseling

We also offer Financial Counseling to all current and prospective patients. Please call us at 860.585.3035, or you can also visit us in-person. We are located on Level E of Bristol Hospital, 41 Brewster Road, Bristol, CT.

Helpful Websites

The following websites are available to any person wanting to obtain information on specific quality indicators and how well our hospital is rated. They are available to every patient. No username or password is required to log on to these websites.

Hospital Compare Feature on Medicare.gov

The Hospital Compare site allows the user to compare performance on quality measures of specific hospitals in the state and nationally. A star rating is assigned to each individual hospital based upon performance.

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Quality Check

The Quality Check site is sponsored by the Joint Commission. This site assists the consumer in locating those organizations that have achieved the Gold Seal of Approval throughout the state and nationally.