Caring Today For Your Tomorrow

Patient & Visitor Information

We want to make your stay at Bristol Hospital as comfortable and stress free as possible for both you and your family. We hope the information here will help accomplish just that.

A Guide to Your Hospital Stay

Your experience at our hospital is of the utmost importance to us. From the time you arrive to the time you’re discharged, our focus is, first and foremost, on your care and getting you back to your best. However, the comfort of both yourself and your family and friends is also a major priority. We’re always here to answer any questions you may have, but we hope that you’ll find many of the answers you’re looking for right here before you ever step foot into our hospital.

Before Your Visit

It’s not uncommon to feel overwhelmed as you prepare for your stay at the hospital. Knowing your Rights and Responsibilities in advance and checking out information at the links below will help ready you and even get you a jump start on some of the day-of paperwork.

During Your Stay

Our team is here to make your stay at the hospital as comfortable and accomadating as possible. Your comfort and satisfaction with your hospital stay is important to us. In addition to the information seen here online, you will be given a printed Patient and Family Guide that outlines in detail all you need to know and what you can expect during your stay. 

Click on each heading below to learn a bit more.

Shared Room Etiquette
Interpreter Services
Food & Nutrition Services
Outside Communication

Going Home

When it is determined that you no longer require hospital care, your physician, nurse, case manager and social worker will coordinate your discharge. Please be certain to check that you have all your personal items and anything that you may have placed in the hospital safe.

Please plan on being discharged by 11am.


  1. Make arrangements to be picked up. 
  2. Take the time to review any written instructions from you nurse or doctor.
  3. Ask any questions about medications.
  4. If additional medication has been prescribed to you, make arrangements to have it filled and picked up at the outside pharmacy of your choice. 
  5. Make sure you know how to schedule your next appointment with your primary care doctor or specialists (for example rehabilitation)
  6. Please remember to take all you personal belongings with you.

If you need additional care after your stay:


Patient Survey

Your satisfaction and feedback regarding your experience and level of care while at Bristol Hospital is important to us. We are proud of the level of service we provide but are always looking to improve. You will receive a survey in the mail shortly after you are discharged. Please take a few minutes to fill it out and return it to us.


Sep 16, 2020

Experts Say Routine Medical Care Is Important Amid Pandemic

Andrew Lim, MD, medical director of emergency medicine at Bristol Health, discusses on NBC Connecticut how COVID-19 affected hospital emergency departments across the state and why continuing to receive your routine care is important during the pandemic.

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Apr 15, 2020

Lisa Coates Featured on "Face of Connecticut"

Lisa Coates, LCSW, operations manager of the Bristol Health Counseling Center, was the featured guest on this Sunday's WTIC Face Connecticut public affairs program. Listen to her interview here.

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Mar 31, 2020

HEALTHY LIVING: Make emotional health a priority during these trying times

During times of increased stress, we have to consider our emotional immune system. Our emotions play a significant role in how our body responds to stressful situations. To care for our family members and all those in our lives, we have to take care of ourselves as well.

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Mar 30, 2020

Bristol Health launches telemedicine program to limit in-person contact and help flatten the curve

Bristol Health Medical Group doctors have begun seeing many patients using a telemedicine video service that helps limit person-to-person contact and cut down on possible exposures to the coronavirus.

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Mar 18, 2020

ESPN: How to make mental health a priority during the coronavirus pandemic

ESPN spoke with Rebecca Colasanto, LCSW, the system director of behavioral health for Bristol Health, about how to manage and respond to the anxiety and stress that come with these rare times.

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Feb 04, 2020

HEALTHY LIVING: Learn the signs of heart disease

February is American Heart Month and there is no better time to discuss and raise awareness about heart disease.

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How Can We Help?

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