Coronavirus: Visitor Restrictions

Bristol Health is taking the necessary measures to keep patients and visitors safe, encouraging hand cleaning and the mandatory wearing of protective masks to reduce the spread of the coronavirus in the healthcare setting.These measures are to protect our patients, visitors and staff.  The Centers for Disease Control and Prevention is recommending anyone who is returning from an area affected by the coronavirus isolate themselves to reduce the chances of spreading the virus.

Bristol Hospital Inpatient Visitor Restrictions

Our Compassionate Visitation policy is in effect.

Hospital In-Patient Units (F and G)
  • Visiting hours are 11am-2pm and 4pm-7pm
  • 1 visitor per patient at any given time
  • Visits are limited to 1-hour or less
  • No in-person visitors for COVID-19 patients; Bristol Health staff can help you set up virtual visits
  • All visitors will be screened and given masks to be worn at all times and need to perform hand hygiene
  • Visitor must stay in room and remain masked during their visit
  • Bristol Health reserves the right to ask visitors to leave or shorten their visits if needed
  • In case of unique/special circumstances such as hospice, end-of-life or emergency care, please speak with a Bristol Health nursing supervisor 
Behavioral Health (SBHU and Barnes)
  • Visitation is on hold; Bristol Health staff can help you set up a virtual visit
Emergency Center
  • There are no set times for visits; all visits are solely at the discretion of the ED team
  • If allowed, only 1 visitor per patient at any given time
  • All patients and visitors will be screened and must remain masked at all times
Families are First Birthing Center
  • Each patient is allowed 1 support person (eg. husband, significant other, family)
  • Support persons will be screened and must wear a mask and remain in the room
  • No other visitors are allowed
Center for Surgery
  • Patients with special needs or high anxiety are allowed 1 family member/responsible person
  • All patients and visitors will be screened and must remain masked at all times

Ingraham Manor Visitor Restrictions

At this time, no visitors are allowed at Ingraham Manor. The Connecticut Department of Public Health has instructed all chronic and convalescent nursing homes to restrict all visitors except when a current health state is in question, such as end of life.

Outpatient Facilities Restrictions

IN-OFFICE VISITS: If you have an office visit, once onsite, you will be given a mask to wear for the duration of your time in the office.  Please avoid hand shaking and use hand sanitizer during your visit.

If you are healthy:
  • If possible, please do not visit the hospital or Emergency Center as visitor restrictions are in place.
  • If you have an appointment in one of our specialty or primary care practices or outpatient departments, please limit the people you bring with you to 1 person needed for transportation or assistance. We ask that you not bring children with you to your appointment.
  • For the safety of everyone, if you need to be driven to your appointment we ask that the driver wait in the car.
  • Avoid close contact with people who are sick.
  • Wash your hands frequently with soap and water, or use alcohol-based hand sanitizer.
If you are sick or experience respiratory or flu-like symptoms, e.g. fever, cough, shortness of breath, vomiting, body aches or headaches:
  • Contact your primary care provider’s office for potential screening.
  • Stay home.
  • Cover your cough or sneeze with a tissue, then throw it in the trash.
  • Clean and disinfect frequently-touched objects and surfaces.

VIRTUAL VISITS: Holding patient safety to the highest regard, we are offering virtual visits through Telehealth. A Telehealth visit can be done in the comfort of your home and allow you to connect with your individual provider concerning your health care needs. Click here to learn more on Telehealth.

Self-Isolation Information

The Centers for Disease Control and Prevention (CDC)  is recommending self-isolation for people with confirmed or suspected COVID-19, including those under investigation for the virus, who do not need to be hospitalized and who can receive care at home.

Self-isolation is a voluntary measure in which you remain home and away from work, school or other social and outdoor settings. While self-isolated, you closely monitor your health, including your temperature twice a day, for 14 days. Individuals returning from areas affected by the coronavirus are being asked to self-isolate.


  • Stay home except to get medical care. 
  • Separate yourself from other people and animals in your home. Stay in a specific room as much as possible and use a separate bathroom if available.
  • Wear a facemask
  • Avoid crowds, social activities and other group events.
  • Avoid all non-essential travel.
  • Always cover your coughs and sneezes by using a tissue. Throw it away when done.
  • Avoid sharing household items such as dishes, drinking glasses, cups, water bottles, utensils and bedding.
  • Clean all "high touch" surfaces every day. High touch surfaces include counters, tabletops, doorknobs, toilets, phones, computer, etc...
  • If you need to see your doctor or go to the Emergency Department, please call ahead.

Discontinuation of Self-Isolation

The CDC states that patients with confirmed COVID-19 should remain under home isolation precautions until the risk of secondary transmission to others is thought to be low. The decision to discontinue home isolation precautions should be made on a case-by-case basis, in consultation with healthcare providers and state and local health departments.

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