Care When You Need It

Emergency Care

If you are experiencing a medical emergency, immediately call 9-1-1.

Emergency Center patients and visitors who have traveled to an area with COVID-19 spread and who have fever, cough or shortness of breath should identify themselves to hospital staff as possible Persons Under Investigation for the coronavirus. This will enable our staff to take precautionary treatment measures.

Brault Emergency Center

In case of an emergency, call 911.

41 Brewster Rd
Bristol, CT 06010
Call: 860.585.3000

Due to the coronavirus, visitor restrictions are in effect. Click here to learn more.

Get Emergency Care - Virtually

Late at night and the urgent care is closed?  Wondering if you need hospital care but are just not sure? Need to see an emergency provider but are worried about the wait? Don't worry, we have you covered!

Bristol Health offers virtual Emergency Department visits from the comfort and safety of your home using your smartphone or camera-enabled device. You can see an emergency physician -- and they can see you, to assess you and provide care, as well as to determine if you need to come into the ED.

Call 860.585.3980 and provide information as requested.

Learn More on Our Telehealth Services

When to Visit the Emergency Center

Seek emergency care if you believe you have a life-threatening condition such as:
  • Chest pain
  • Difficulty breathing
  • Stroke
  • Severe wound
  • Head trauma
  • Major trauma
  • Severe bleeding
  • Fainting
  • ​Loss of vision
  • Seizures

If you're experiencing any of these symptoms, don't wait, immediately call 911.

Introducing the Brault Emergency Center

Bristol Health celebrated the opening of its new, state-of-the-art Emergency Center with a ribbon-cutting ceremony on Thursday, Dec. 16, 2021, marking the completion of its 13,000 sq. ft. ER expansion.

The Emergency Center will officially begin seeing patients in the new space on Monday, Dec.
20, at which time the existing Emergency Center will close. Renovation of the current space will
then take place beginning next month. When complete, both areas will fit seamlessly together.

The total project is being completed in four phases.

  • Phase 1 – 10-bed Behavioral health unit build out, completed in August 2019
  • Phase 2 - Newell Road regrading, completed Summer 2020
  • Phase 3 – 13,000 sq. ft. addition build, completion in Dec. 2021
  • Phase 4 - Renovation of current space projected completion in 2022

At its full completion, the Emergency Center will double in size to roughly 25,000 sq. ft. and feature 21 Private Rooms, 10 Behavioral Health Exam Rooms, 5 Pediatric Patient Rooms, 3 Semi-Private Exams Rooms, 3 Vertical Treatment Stations, 2 Patient Isolation Rooms, a Compassion Room, Cardiology Triage Room and a Trauma Room with 2 Bays.



Here for the Community. Here for You.

Dr. Andrew Lim, a physician in the Emergency Center, has recognized a need in the Bristol community and is addressing it in a new and innovative way. Each day, Dr. Lim and his colleagues treat patients overdosing on opioids and heroin with the antidote, Narcan.

While this is standard protocol in hospital emergency rooms across the nation as the opioid epidemic reaches crisis levels, Dr. Lim and the Bristol Hospital Emergency Center are sending home a prescription for a second dose of Narcan to each patient who has been treated with Narcan for an overdose.

In addition to the prescription, Bristol Hospital provides personal follow-up with phone calls to patients one week and one month later to ensure they are seeking the help and assistance they need to address their substance abuse with the goal of preventing further emergency trips to the hospital.

Visits Per Day
On average, the Emergency Center sees 100 patients or more per day.
People receive care at our Emergency Center annually.
The Emergency Department boasts a 99% patient satisfaction rating.

News, Advice & Stories

Jul 08, 2021

Rock the Shot: After over 25,000 covid vaccines, still more to go

BRISTOL – State officials Thursday addressed covid variants, the importance of vaccination and vaccination incentives during a press conference at Bristol Hospital. Gov. Ned Lamont and Acting state Commissioner of Connecticut Department of Public Health Dr. Deidre Gifford joined Bristol Health President and CEO Kurt Barwis.

Read More

Apr 23, 2021

Bristol Health lab services on Route 6 moving across the street from current location

Bristol Health on Monday will be moving its Route 6 lab and blood raw services to a location that better fits its growing base of patients.

Read More

Apr 22, 2021

Former NFL quarterback receives vaccine at ESPN clinic, hopes to inspire youths

Former UConn and NFL quarterback Daniel Orlovsky received his first dose of the covid-19 vaccine in Bristol on Thursday -- something local officials are using to target a younger demographic who may be hesitant to get their shot.

Read More

Apr 16, 2021

Bristol Health offering program for those suffering long-term effects of covid-19

A program designed for Bristol Health employees suffering from long-term effects of covid-19, aimed at getting them back to work and again able to perform daily life tasks, is now available to the community.

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Nov 25, 2020

2020 Press Ganey Leading Innovator

Bristol Health has been named a 2020 Leading Innovator by Press Ganey for our overall response to meet our community's needs during the pandemic.

Read More

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