If you are 16+, you are eligible to register to receive your COVID-19 vaccine. Please be aware that the Clinic has moved locations. Click here to learn more.

Your Life. Our Mission.

Transportation Services

Non-emergency transportation who require assistance when traveling to a medical appointment.

Non-Emergency Transportation

In addition to responding to all 9-1-1 emergencies, Bristol Health EMS also provides scheduled, non-emergency transportation for individuals throughout the state, providing all types of specialized medical transportation and pre-hospital care.

Safe and Comfortable Transportation 

Keeping with our mission to serve all those who call our community home, our fleet of vehicles consists of not only ambulances but wheelchair accessible vans in order to serve those who have difficulty getting around.

Our wheelchair livery services proved non-emergency transportation services to individuals who require wheelchair assistance when traveling to routine medical appointments, procedures and screenings. Our team has specialized training in wheelchair livery services and have the experience and skills to ensure your travel is timely and safe.

We Provide Transportation To:

  • Doctor appointment
  • Physical therapy sessions
  • Skilled nursing facilities
  • Dialysis appointments
  • ​All other medical visits

Will Insurance Cover Transportation?

Insurance plans have varying rules and requirements regarding the coverage of non-emergency ambulance service. The majority of insurance companies require that using non-emergency transportation is medically necessary and may ask for prior-approval, doctor's signature and the reason for transport and destination. 

Contact your insurance company directly to learn more about your specific plan.

Click here to learn specifics on Medicare coverage.

How to Schedule Your Ride

Contact us at 860.585.3286.

Recognized for Excellence

The American Heart Association has recognized our EMS team for attaining 75% of higher performance on each applicable Mission: Lifeline EMS Achievement Measure for consecutive 24-month interval to improve the quality of care for STEMI patients.


News, Advice & Stories

Nov 25, 2020

2020 Press Ganey Leading Innovator

Bristol Health has been named a 2020 Leading Innovator by Press Ganey for our overall response to meet our community's needs during the pandemic.

Read More

Sep 16, 2020

Experts Say Routine Medical Care Is Important Amid Pandemic

Andrew Lim, MD, medical director of emergency medicine at Bristol Health, discusses on NBC Connecticut how COVID-19 affected hospital emergency departments across the state and why continuing to receive your routine care is important during the pandemic.

Read More

Apr 15, 2020

Lisa Coates Featured on "Face of Connecticut"

Lisa Coates, LCSW, operations manager of the Bristol Health Counseling Center, was the featured guest on this Sunday's WTIC Face Connecticut public affairs program. Listen to her interview here.

Read More

Mar 31, 2020

HEALTHY LIVING: Make emotional health a priority during these trying times

During times of increased stress, we have to consider our emotional immune system. Our emotions play a significant role in how our body responds to stressful situations. To care for our family members and all those in our lives, we have to take care of ourselves as well.

Read More

Mar 30, 2020

Bristol Health launches telemedicine program to limit in-person contact and help flatten the curve

Bristol Health Medical Group doctors have begun seeing many patients using a telemedicine video service that helps limit person-to-person contact and cut down on possible exposures to the coronavirus.

Read More

Mar 18, 2020

ESPN: How to make mental health a priority during the coronavirus pandemic

ESPN spoke with Rebecca Colasanto, LCSW, the system director of behavioral health for Bristol Health, about how to manage and respond to the anxiety and stress that come with these rare times.

Read More

Feb 04, 2020

HEALTHY LIVING: Learn the signs of heart disease

February is American Heart Month and there is no better time to discuss and raise awareness about heart disease.

Read More

Jan 21, 2020

Healthy Living: Set some health goals you can stick to for 2020

Every year millions around the world see the New Year as a fresh start and an opportunity to accomplish big goals in the upcoming year. Many of us have started previous years with the resolve to lose 20 pounds, run a 5K, meditate more or eat less sugar, only to be exhausted and frustrated by February. So how do we create a plan for 2020 (and beyond) that we can actually stick to?

Read More

How Can We Help?

Can't find what you're looking for, or just need a little more information. We're happy to help. Select one of the options below and we'll get you what you're looking for.