Care When You Need It

Emergency Care

We are excited to announce Phase 2 of our Emergency Center construction project - the regrading of Newell Rd - which begins Feb. 24. Read on for details about the project. The Emergency Center is open during construction. If you are experiencing a medical emergency, immediately call 9-1-1.

Emergency Center patients and visitors who have traveled to an area with COVID-19 spread and who have fever, cough or shortness of breath should identify themselves to hospital staff as possible Persons Under Investigation for the coronavirus. This will enable our staff to take precautionary treatment measures.

Bristol Hospital Emergency Center

In case of an emergency, call 911.

41 Brewster Rd
Bristol, CT 06010
Call: 860.585.3000

Starting March 9, please use Cancer Care Center entrance on Brewster Rd to access Emergency Center.

Due to the coronavirus, visitor restrictions are in effect.
Click here to learn more.

When to Visit the Emergency Center

Seek emergency care if you believe you have a life-threatening condition such as:
  • Chest pain
  • Difficulty breathing
  • Stroke
  • Severe wound
  • Head trauma
  • Major trauma
  • Severe bleeding
  • Fainting
  • ​Loss of vision
  • Seizures

If you're experiencing any of these symptoms, don't wait, immediately call 911.


Emergency Center/ Newell Road Construction Project

Bristol Hospital’s Emergency Center is expanding to bring you a more modern, state-of-the-art, family-oriented facility that will enhance the overall patient experience. The construction project will begin its second phase - the regrading of Newell Road - in late February 2020 and will be completed in late summer.

Beginning March 9, 2020, Newell Road will be closed to all traffic resulting in temporary changes to the hospital's parking pattern and the entry point to the Emergency Center. Read on and see the map below for important information about how to access the Emergency Center and other parts of Bristol Hospital during this phase of construction.

Where Can You Park During Construction?

We have prioritized accommodating patients and visitors during our construction phase. The map below shows self-parking and valet options if you are visiting Bristol Hospital.

What You Need to Know: Important Changes During Construction 

  • Newell Road will be closed for the duration of Phase 2
  • Access to the Emergency Center will be through the Cancer Care Center entrance on Brewster Road
  • Cardiac rehab patients will enter through the hospital’s main entrance
  • All Emergency Center and Medical Office Building parking is valet only. ​Free valet parking is available at the Medical Office Building, Emergency Center and main hospital entrances.

Patient and Visitor Parking Locations

Free Valet Service 
  • Main Hospital entrance
  • Cancer Care Center/Emergency Center entrance
  • Goodwin Street, Medical Office Building
Self-Park Lots
  • Main Hospital entrance lot
  • Center for Surgery & Endoscopy entrance lot
  • Queen Street lot
  • Wound Care Center lot

More on the Expansion Project

Upon completion of the four phase project in 2021, the Emergency Center will double in size to 26,000 sq. ft. with a better patient flow and a more modern look and feel. It will feature a dedicated trauma room with two bays, 21 private exam rooms, five rooms dedicated to pediatric patients, two isolation rooms, a compassion room, a cardiology triage room and a behavioral health unit to provide emergency care related to mental health and substance abuse.

Learn More on the Complete Expansion


Here for the Community. Here for You.

Dr. Andrew Lim, a physician in the Emergency Center, has recognized a need in the Bristol community and is addressing it in a new and innovative way. Each day, Dr. Lim and his colleagues treat patients overdosing on opioids and heroin with the antidote, Narcan.

While this is standard protocol in hospital emergency rooms across the nation as the opioid epidemic reaches crisis levels, Dr. Lim and the Bristol Hospital Emergency Center are sending home a prescription for a second dose of Narcan to each patient who has been treated with Narcan for an overdose.

In addition to the prescription, Bristol Hospital provides personal follow-up with phone calls to patients one week and one month later to ensure they are seeking the help and assistance they need to address their substance abuse with the goal of preventing further emergency trips to the hospital.

Visits Per Day
On average, the Emergency Center sees 100 patients or more per day.
People receive care at our Emergency Center annually.
The Emergency Department boasts a 99% patient satisfaction rating.

News, Advice & Stories

Nov 25, 2020

2020 Press Ganey Leading Innovator

Bristol Health has been named a 2020 Leading Innovator by Press Ganey for our overall response to meet our community's needs during the pandemic.

Read More

Sep 16, 2020

Experts Say Routine Medical Care Is Important Amid Pandemic

Andrew Lim, MD, medical director of emergency medicine at Bristol Health, discusses on NBC Connecticut how COVID-19 affected hospital emergency departments across the state and why continuing to receive your routine care is important during the pandemic.

Read More

Jul 15, 2020

Bristol Health earns Silver Recognition from ENA

Bristol Health has become the first healthcare system in the state to earn a Silver Recognition, achieving the feat in the 2020 ExcellenceNorth Alliance (ENA) Baldrige-based Awards and Recognition.

Read More

Jun 19, 2020

Bristol Health Changing The Focus Of Its COVID-19 Specimen Collection

Effective Saturday, June 20, Bristol Health will be converting its COVID-19 specimen collection to a model that concentrates on Bristol Health patients.

Read More

May 04, 2020

Coronavirus survivor, 34-weeks pregnant, receives heartfelt goodbye

Nicole Nolan has become Bristol Hospital’s latest coronavirus survivor. Nolan, who is 34 weeks pregnant, was discharged from the hospital Friday.

Read More

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