Your Life. Our Mission.

Transportation Services

Non-emergency transportation who require assistance when traveling to a medical appointment.

Non-Emergency Transportation

In addition to responding to all 9-1-1 emergencies, Bristol Health EMS also provides scheduled, non-emergency transportation for individuals throughout the state, providing all types of specialized medical transportation and pre-hospital care.

Safe and Comfortable Transportation 

Keeping with our mission to serve all those who call our community home, our fleet of vehicles consists of not only ambulances but wheelchair accessible vans in order to serve those who have difficulty getting around.

Our wheelchair livery services proved non-emergency transportation services to individuals who require wheelchair assistance when traveling to routine medical appointments, procedures and screenings. Our team has specialized training in wheelchair livery services and have the experience and skills to ensure your travel is timely and safe.

We Provide Transportation To:

  • Doctor appointment
  • Physical therapy sessions
  • Skilled nursing facilities
  • Dialysis appointments
  • ​All other medical visits

Will Insurance Cover Transportation?

Insurance plans have varying rules and requirements regarding the coverage of non-emergency ambulance service. The majority of insurance companies require that using non-emergency transportation is medically necessary and may ask for prior-approval, doctor's signature and the reason for transport and destination. 

Contact your insurance company directly to learn more about your specific plan.

Click here to learn specifics on Medicare coverage.

How to Schedule Your Ride

Contact us at 860.585.3286.

Recognized for Excellence

The American Heart Association has recognized our EMS team for attaining 75% of higher performance on each applicable Mission: Lifeline EMS Achievement Measure for consecutive 24-month interval to improve the quality of care for STEMI patients.


News, Advice & Stories

Sep 17, 2019

Bristol Health Spine Surgeon Performs First Radiofrequency Ablation

Bristol Health's Dr. Upadhyay is pleased to inform you that Bristol Health performed it first Radiofrequency Ablation of the metastatic spine tumor using a minimally invasive technique in September, 2019

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Aug 14, 2019

Bristol wants fresh start for old factory

City seeks candidates to rehabilitate113-year-old J.H. Sessions building

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Aug 09, 2019

A safer place to treat mental health crises

Bristol Hospital opens emergency center for patients in mental health crises

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Aug 09, 2019

Bristol Health Celebrates The Opening Of Its New 10-Bed Emergency Center Behavioral Health Unit

On Friday, Bristol Health celebrated the opening of its new outpatient behavioral health unit which is housed in the Bristol Hospital Emergency Center. Bristol Health is in the midst of a major renovation and expansion of its Emergency Center as part of the Operation Ergency Campaign which is being coordinated by the Bristol Hospital Development Foundation.

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Jul 30, 2019

Mid-summer is the time for fall sports physicals

Even though we are in the middle of summer, now is the time to start thinking about those required physicals for the fall and even the winter sports seasons.

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Jul 19, 2019

Law meant to stop young adults from smoking

Everyone knows the dangers of smoking. But those dangers can be mitigated by delaying the age that people start smoking. Doctors agree that reducing access to smoking products for young people can prevent them from becoming chronic smokers, or prevent them from ever smoking at all.

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Jul 18, 2019

Local smoke shops react after law change

Effective Oct. 1, Connecticut’s smoking age will rise from 18 to 21, encompassing tobacco products, e-cigarettes and vaping. It falls on businesses to enforce the law by checking IDs. Shops that sell to underage customers could face fines and could even have their cigarette selling license revoked. People under 21 who attempt to buy products could also face a fine.

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Jul 15, 2019

Palliative care is important for those with serious illness

Battling serious illness can take a toll physically, mentally and spiritually on not only the patient, but on family members as well. The Bristol Health Palliative Care team always has the patient’s comfort in mind. The team treats the patient with kindness and compassion, listens to concerns, and involves the patient and family in the decisions when mapping out goal-directed care.

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