Your Life. Our Mission.

Transportation Services

Non-emergency transportation who require assistance when traveling to a medical appointment.

Non-Emergency Transportation

In addition to responding to all 9-1-1 emergencies, Bristol Health EMS also provides scheduled, non-emergency transportation for individuals throughout the state, providing all types of specialized medical transportation and pre-hospital care.

Safe and Comfortable Transportation 

Keeping with our mission to serve all those who call our community home, our fleet of vehicles consists of not only ambulances but wheelchair accessible vans in order to serve those who have difficulty getting around.

Our wheelchair livery services proved non-emergency transportation services to individuals who require wheelchair assistance when traveling to routine medical appointments, procedures and screenings. Our team has specialized training in wheelchair livery services and have the experience and skills to ensure your travel is timely and safe.

We Provide Transportation To:

  • Doctor appointment
  • Physical therapy sessions
  • Skilled nursing facilities
  • Dialysis appointments
  • ​All other medical visits

Will Insurance Cover Transportation?

Insurance plans have varying rules and requirements regarding the coverage of non-emergency ambulance service. The majority of insurance companies require that using non-emergency transportation is medically necessary and may ask for prior-approval, doctor's signature and the reason for transport and destination. 

Contact your insurance company directly to learn more about your specific plan.

Click here to learn specifics on Medicare coverage.

How to Schedule Your Ride

Contact us at 860.585.3286.

Recognized for Excellence

The American Heart Association has recognized our EMS team for attaining 75% of higher performance on each applicable Mission: Lifeline EMS Achievement Measure for consecutive 24-month interval to improve the quality of care for STEMI patients.


News, Advice & Stories

Jun 29, 2021

Benefits of Joint Replacement

Luckily, the “wearing out” of your knees and hips is not something all of us will experience. But for those who do suffer from severe arthritis in their joints, it can make what used to be even the simplest moves more difficult than expected. Over the course of time, the arthritis in the joint worsens. It can often result in debilitating pain that limits you from normal daily activities and erodes your quality of life.

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Apr 27, 2021

Survive the good times - tips to return to being social

This might sound silly but having fun can be hard, especially when you are learning how to re-socialize after a year of practical isolation. It can be exciting because you are eager to spend time with people.

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Apr 26, 2021

How to enhance your nutrition and wellness in the workplace

Some people find it helpful to choose a day of the week when they are least busy and prepare meals. For example, you can cook chicken in bulk to be used as a topping for a salad or used in a sandwich.

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Apr 23, 2021

Bristol Health lab services on Route 6 moving across the street from current location

Bristol Health on Monday will be moving its Route 6 lab and blood raw services to a location that better fits its growing base of patients.

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Nov 25, 2020

2020 Press Ganey Leading Innovator

Bristol Health has been named a 2020 Leading Innovator by Press Ganey for our overall response to meet our community's needs during the pandemic.

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Sep 16, 2020

Experts Say Routine Medical Care Is Important Amid Pandemic

Andrew Lim, MD, medical director of emergency medicine at Bristol Health, discusses on NBC Connecticut how COVID-19 affected hospital emergency departments across the state and why continuing to receive your routine care is important during the pandemic.

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Apr 15, 2020

Lisa Coates Featured on "Face of Connecticut"

Lisa Coates, LCSW, operations manager of the Bristol Health Counseling Center, was the featured guest on this Sunday's WTIC Face Connecticut public affairs program. Listen to her interview here.

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Mar 31, 2020

HEALTHY LIVING: Make emotional health a priority during these trying times

During times of increased stress, we have to consider our emotional immune system. Our emotions play a significant role in how our body responds to stressful situations. To care for our family members and all those in our lives, we have to take care of ourselves as well.

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