Effective Monday, Sept. 20, visiting hours for hospital inpatient units F, G and the ICU are limited to 12-2pm, seven days a week. There are no other changes to visiting hours in other areas. Click here for our full visitation information.

Generations Have Counted on Us;
Now Our Future is at Risk

As one of the few remaining independent hospitals in the state, Bristol Health is deeply committed to serving our community’s needs as we have for the last 100 years. But today we face unprecedented challenges that threaten our ability to sustain our operations and provide high-quality care to our community.

Our Care and Results are Second to None

Bristol Health offers patients a unique--and increasingly rare--approach to care: local and accessible, quality-focused and driven by our community's needs.

Many of our 100+ physicians and advanced practice providers come from much larger health systems, attracted by our small community feel, culture of high performance and the opportunity make decisions about how healthcare should be delivered, not just take direction from a large corporate entity. And because our providers, staff and leadership live in the same communities as our patients, we take your needs to heart.

Every three years, we conduct a community needs assessment to understand how we can best support your health. This has led us to expand access in Bristol and surrounding towns, increase mental health services, modernize and expand our Emergency Center, partner with the City of Bristol on drug addiction and recovery programs, and create services and programming for seniors.

Bristol Health provides outstanding, high-quality and safe care that has been recognized at the state and national levels. We are the #1 full-service hospital in Connecticut in preventing hospital-acquired infections; have been rated an "A" for patient safety five consecutive times by the Leapfrog Group and are designated a Magnet Hospital for our exceptional nursing care and professionalism. We are so committed to performance improvement that we are pursuing the Malcolm Baldrige National Quality Award and are the only hospital in CT to achieve Silver Recognition as part of this journey.

Yet High-Quality Care is Worth . . . Less?

Despite our commitment to provide accessible, high-quality care, Bristol Health's payment rates from insurers are lower than other area hospitals. This is because as an independent community hospital, we have much less bargaining power than large health systems. 

We've worked hard to keep up with steadily rising costs of care, especially during the Covid-19 pandemic, and we believe that investing in high-quality nursing care is especially critical. Yet the low contract rates insurers demand will cause us to fall behind. This means we won't be able to:
  • hire the skilled doctors and nurses our patients rely on
  • invest in vital infrastructure, such as generators (not replaced since 1983), roof repairs, a chilling tower and redundancy systems
  • support our community organizations, including the Bristol Senior Center and Bristol Veteran's Council
We value the partnership with our payors, but we need their committment and support to sustain our unique, quality-focused organization.

Sustainability is Our Goal

Our mission is "Caring Today for Your Tomorrow." But to be here tomorrow, we need your help today. Please share your support for Bristol Health with your insurers and your legislators. Convey to them that high-quality community-based care is worth investing it. Bristol Health is worth investing in.  

Help Us Stay a Vital Resource

Support high-quality, local care. Support Bristol Health.

Email Your Insurers and Legislators Now


Care That Makes an Impact

Patients Served
Bristol Hospital is licensed for 154 beds and cares for more than 40,000 patients annually.
Years of Care
Founded in 1921, we have been providing care to the greater Bristol community for 100 years.
Largest Employer in Bristol
With 1800 employees we are the 2nd largest employer in Bristol, providing valuable economic stability.
COVID Vaccines
We've administered more than 13,000 vaccines to residents in our communities.
COVID Patients
Since March 18, 2020, Bristol Hospital has treated more than 400 COVID patients, the vast majority of whom have been successfully discharged.
of the first COVID Testing Centers in CT
We immediately responded to the urgency of the pandemic by opening one of the first testing stations in the state. We tested more than 4100 people at our center.
of only 8% of Magnet Hospitals in the U.S.
Magnet designation recognizes nursing excellence. As part of our 2020 re-accreditation, our nurses received an extraordinary 11 exemplaries for their professional practice.
Ranked Full-Service Hospital in CT
for preventing hospital-acquired infections, which can have serious emotional, financial, and medical consequences.
Stars from CMS
for our home care and our skilled nursing facility, Ingraham Manor.
Million in Hospital Spending
In addition to spending $80.9m on goods and services in 2019, we created an additional $78.7m in "ripple effect" spending.
Area Jobs
Bristol Health's impact on jobs goes beyond our own employees. In total, we helped drive a total of 4,538 employed and "ripple effect" jobs in 2019, for a payroll impact of $234.4 million.
Million in Additional Economic Activity
When we invest in capital improvements, we help generate additional economic activity. In 2019, our capital spend of $7.9 million spurred an additional $7.6 million by other businesses and vendors.

Show Your Support for Bristol Health

Low insurer payments threaten our ability to keep Bristol Hospital open. Please fill out the form below to send us a message that you support Bristol Health and want us to stay open.
We will forward your message to our payers and to our legislative representatives.



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Recognized for nursing excellence in 2015, with re-designation achieved in 2020.

Our joint program has met the highest standards for safety and quality.

The only hospital in Connecticut to receive five consecutive 'A’s since 2017 for patient safety.

The first healthcare system in the state to earn Silver Recognition in the 2020 ENA Baldrige-based Quality Award program.

Recognized by the International Hospital Federation for our initiative, agility and innovation in our COVID response